My account got suspended. What now?

We're sorry to hear this has happened. Account suspension means an investigation is under way by our support team on your account according to voilations of our Terms of Service. Our support team will be in touch with you to discuss the options available. Please provide our support representative with as much information as possible in order to get your account back on track.

There exists the possibility that our support team will deem the suspension a more serious case and may terminate your account. In this case, it is because of a serious violation of our Terms of Service and Community Guidelines. See below for a few reasons, among others, as to why your account can get suspended:

• Account has been identified as a suspected scammer.
• Account has displayed inappropriate behaviour on the platform.
• Multiple failures to perform services as advertised.
• Account has been compromised.
• Account is a duplicate.
• Other reasons.